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BOOKKEEPING FAQ'S
 

List of Common Questions:


1. Question: What is my late fee date, and what is the penalty for my association?


Answer: The monthly statement indicates both the late date and the penalty. You may also email to ask for the answer to this question. The fees are listed in your annual disclosure packets.

 

2. Question: Where do I send my check or online payment?

Answer: Please send to:

First Bank
PO Box 15019
Vallejo, CA 94591-1919

Please make the check payable to your Association and include your account number for proper crediting. You may call the bookkeeping department to get your account number if you do not know it.

 

3. Question: To whom do I make my payment payable?

Answer: Please make your online payment or check payable to the association to which you belong. The payment must have your account number on check or the bank will not know where to apply the payment.

 

4. Question: Does the association accept credit cards?

Answer: Credit cards are NOT accepted at this time.

 

5. Question: Whom do I contact if I am interested in having my dues electronically deducted from my bank account?

Answer: Click on “Auto-Assessment Payment” under “Service Request” and follow the instructions. Or you may call the ACH Department at First Bank at (888) 350-0078.

 
If you are interested in receiving a proposal for services for your Association, please contact our
general mailbox at or you may call toll free at (800) 811-0841 ext. 0.
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