AFTER HOURS EMERGENCIES

Our office hours are Monday through Friday, from 9 am until 5 pm.  For an emergency outside of those hours call (925) 243-1797 ext. 4 and follow the instructions.  Please also text your emergency to (925) 487-3012.  In the unlikely event that your call and text are not returned within 30 minutes, please text your emergency to (925) 321-0585.  Thank you.​

 

Why Choose Us to Manage Your Homeowners Association?

List of Common Questions:

1. Question: Who should I contact if I have an after hours emergency?

Answer: For Association related matters only,

call (925) 243-1797 ext. 4 and follow the instructions.

You should also text your inquiry to (925) 487-3012.

For all other emergencies, like a fire, call 911.

 

2. Question: What is an Association related emergency?

Answer: A maintenance responsibility that the CC&Rs say is an responsibility of the Association. Some Associations maintain the roof for roof leaks and some don't (read the CC&Rs to find out). Some Associations are responsible for sewer back-ups and some are not (read the CC&Rs to find out). Some Associations are responsible for flooding and some are not (read the CC&Rs to find out).

 

3. Question: Can an owner be billed on their account with the Association for calling about a non-emergency?

Answer: Yes, and the cost is $50.

 

 

If you are interested in receiving a proposal for services for your Association, please contact our
general mailbox at NAM@Neighborhoodam.com or you may call toll free at (800) 811-0841 ext. 0. 

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© Neighborhood Association Management, Inc. Address: 686 Pinnacle Place, Livermore, CA  94550

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