NAM Association Management, Inc.
4749 Bennett Dr. Suite B, Livermore, CA 94551
CALL US TODAY FOR A FREE CONSULTATION
(800) 811-0841
TOP 10 REASONS TO CHOOSE US​
Why Choose Us to Manage Your Homeowners Association?
Dear Board Member,
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Of all the management companies providing services to community associations, why should you choose NAM Association Management, Inc.?
ONE | our responsiveness
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Our managers and bookkeeper personally return Board member or resident calls or emails within one day. We do not use “Customer Service Representatives”. We offer personal service. Our managers and bookkeepers oversee less associations, so they are more available to return calls and emails. We are not so busy helping other clients that we do not have time to be responsive.
TWO | significant savings
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One, we offer all new clients five to twenty percent off their current management contract amount. For example, if you are currently paying $1000 per month. You would only pay us $800 per month. That is savings of $2,400 over a year and $24,000 over approximately ten years! Two, no cost for the transition from your current company to us. No “set-up” fee! Three, no charge for after-hours emergencies! Four, no cost for the storage of your records! Five, a free website/portal for Board and residents! Six, we do no keep assessment “late charges” or charge to collect them. Seven, unlimited mass emails to residents at no cost. Eight, any service fees not paid by a resident are not paid by the association. Nine, our low hourly rate. Ten, we use a “no fees-no cost” collection company to collect delinquent assessments. Many homeowners’ associations pay their management company to do this. There would be no charge from us or the collection company. They collect their fees from the delinquent owner. And eleven, we do not charge to get bids regardless of the proposal amount.
THREE | we perform on time
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The Board asks management to perform certain tasks and assign deadlines. For example, being asked to get three landscaping bids within one month. We complete the work assigned to us on time. Not doing so delays the homeowners’ association from moving forward in a timely manner. Thus, we understand that it is critical for us to perform our tasks by the deadline.
FOUR | accurate and timely financials
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Homeowner accounts are accurate. Delinquencies are followed up on in a timely manner. Bills are paid on time. Financial reports, tax returns, annual review/audit are completed by the deadlines. Pending invoices are posted online for approval by the Board.
FIVE | property inspections
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We inspect your property on a regular basis. We are looking for landscaping, irrigation, and tree issues. We also check the condition of the streets, buildings, fences, pool, etc. Moreover, we note any violations of the CC&Rs. We take pictures during the site inspection. We email those pictures with our recommendations to the Board after the inspection. The Board then directs us which action(s) to take.
SIX | management in your best interest
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It is usually not cheaper to use a service provider who is also an employee of management. For example, paying the management company’s reserve study preparer to update the reserve study. It’s usually more cost effective to get bids from three independent reserve study businesses. And then the Board chooses one of the bids. For that reason, we do not have employees who are also service providers. We get three bids at no cost from independent service providers. We could make more money by offering our clients other services. But we manage your homeowners’ association in your best interest, not ours.
SEVEN | experienced advice
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For over 30 years, we have provided management to community associations in California. Our knowledge and experience will save you money. Here are just a few of the ways we can help your community:
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Board training and education seminars
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The Davis-Stirling Common Interest Development Act
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Enforcement of CC&Rs & Rules
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Policy making
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Conducting board meetings
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Collection of delinquent assessments
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Replenishing under-funded reserves
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Gated Communities
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Architectural control
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Developer transition to owners
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Election and voting
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Major-construction projects (roofing, siding, asphalt, painting, fencing/gates, drainage, waterproofing, termite eradication, construction defect repairs, etc.)
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Mixed Use HOAs (mix of residential, retail and commercial)
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High and low rises
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Solar Energy System Restrictions
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Electric Charging Station Restrictions
EIGHT | no long-term contract
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Some management company contracts are for three years! Some management company contracts automatically renew! Some management company contracts practically prevent the termination of the management company (Because a board is required to give the management company a chance to fix things before termination may take place). This means that if you are unhappy with the management company for any reason, you are often left with only two options - waiting for the contract to expire in a year (or two) or buying out the contract. Both are bad options. We don’t do any of the above. You may terminate our services at any time and for any reason with just sixty days’ notice.
NINE | personal service
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We have been a family-owned business since 1994. We take a personal interest in all our clients. We are not so big that you can’t get personal service. Our managers handle less associations, so they are more available to you. Our managers are not so busy helping other clients that they have no time left for you. Our emphasis is not on how many associations we can manage, but on providing you with a high level of personal service. We have the time it takes to show a personal interest in you. We are not too big to be personal.
TEN | bigger is not better
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What a board and owners really need is a management company that will return emails/calls in a timely manner, do their work on time, provide experienced advice, be courteous, inspect the property, enforce the rules and deliver accurate/timely financials. Why don’t some managers at large management companies have time to do the above? Because they are managing more homeowners’ associations than they have time for. They are managing too many associations to be responsive. “Bigger is not better” when it comes to homeowner association management! In the long run, you will pay less and get more service from a locally owned management company like us.
For the above reasons, you should contact Neighborhood Association Management, Inc. today to get a proposal and brochure. You’ll be so happy you made the change! We are "Affordable Excellence, In Your Neighborhood."
Sincerely,
Charlie Mitchell
NAM Association Management, Inc.
(800) 811-0841
www.Neighborhoodam.com
If you are interested in receiving a proposal for services for your Association, please contact our
general mailbox at NAM@Neighborhoodam.com or you may call toll free at (800) 811-0841 ext. 0.
