NAM Association Management, Inc.
4749 Bennett Dr. Suite B, Livermore, CA 94551
CALL US TODAY FOR A FREE CONSULTATION
(800) 811-0841
Top 10 Reasons to Partner with NAM Association Management
Why trust us with your community?
Dear Board Member,
Of all the management companies providing services to community associations, why should you choose NAM Association Management, Inc.?
ONE | Unrivaled responsiveness
-
Communication shouldn't be a waiting game. We guarantee a 24-hour turnaround on all calls and emails from Board members and residents. By maintaining smaller portfolios for our managers and bookkeepers, we ensure they have the time to provide the focused, personal attention your association deserves. You’ll work directly with our experts, never an anonymous "customer service rep." Just direct, personal service from your manager or bookkeeper within 24 hours.
TWO | Comprehensive Cost Savings
-
Reduced Management Fees: Immediate 20% reduction on your current contract rate.
-
No Transition Costs: Zero "set-up" fees when switching to our services.
-
Complimentary Support: No charges for after-hours emergencies or record storage.
-
Free Communication Tools: Includes a free website/portal and unlimited mass emails for residents.
-
Vendor Management: No fees for obtaining bids, regardless of proposal amount.
THREE | We Perform on Time
-
Our goal is to support the Board by completing every assigned task—from gathering vendor bids to final reports—exactly when promised.
-
We know the homeowners’ association depends on our punctuality to function effectively. Because your time is valuable, we treat every deadline as a critical commitment to the community.
FOUR | Enhanced Financial Controls
-
Lower Operating Rates: Competitive hourly rates for additional services.
-
Accurate Records: Homeowner accounts are meticulously maintained.
-
Proactive Collections: Delinquencies are addressed immediately.
-
Timely Operations: Bills and compliance filings (taxes/audits) are finished on schedule.
-
Board Transparency: Pending invoices are uploaded online for digital approval.
-
Transparent Assessment Collection: We do not keep late charges; all collections are handled by a "no fees-no cost" partner, meaning delinquent owners bear the cost, not your association.
FIVE | Site Inspections
-
Our team performs regular property walkthroughs to keep your community in top shape. We proactively check for issues with trees and watering systems, as well as the condition of common areas like fences and pools. Any CC&R violations are documented with photos and shared with the Board alongside our expert advice. We then follow the Board's lead on all necessary repairs or enforcement.
SIX | Management In Your Best Interest
-
We believe in transparency: we don’t use our own employees as service providers. While other companies might profit by selling you internal services like reserve studies, it’s usually cheaper to hire independent businesses. We facilitate three competitive bids at no cost to you, ensuring the Board has the best options. Our goal is to manage your HOA in your best interest, not to maximize our own revenue.
SEVEN | Experienced Advice
-
With over 30 years of experience managing California community associations, we offer the deep industry knowledge needed to protect your bottom line. We handle the complexities of HOA management so your board can lead with confidence.
Here is how our expertise benefits your community:
-
Governance & Compliance: Expert guidance on the Davis-Stirling Act, board training, and policy development.
-
Financial Stability: Proven strategies for collecting delinquent assessments and replenishing under-funded reserves.
-
Operational Excellence: Professional oversight of board meetings, elections, and architectural controls.
-
Rule Enforcement: Fair and consistent enforcement of CC&Rs and community rules.
-
Project Management: Comprehensive supervision of major construction, from roofing and waterproofing to termite eradication.
-
Specialized Communities: Tailored management for gated communities, high-rises, and mixed-use developments.
-
Modern Infrastructure: Expert handling of developer-to-owner transitions, solar energy systems, and EV charging station regulations.
EIGHT | No long-term contract
-
Forget long-term commitments and "gotcha" clauses. Many management companies lock you into three-year terms or auto-renewals that make firing them nearly impossible without a costly buyout. We do things differently. You can terminate our services at any time, for any reason, with just a sixty-day notice. We believe our work should keep you around, not a contract.
NINE | Personal Service
-
Since 1994, our family-owned business has been built on a simple promise: providing a high level of personal service that larger firms often overlook. We believe in quality over quantity, which is why our managers handle fewer associations. By keeping our portfolios small, we ensure our team has the time and focus to take a genuine interest in your needs. We aren’t interested in seeing how many associations we can manage; we’re interested in being available to you whenever you need us. At our core, we are never too big to be personal.
-
Why Our Personal Approach Works:
-
Family-Owned Heritage: Operating with the same values and dedication since 1994.
-
Focused Portfolios: Our managers intentionally handle fewer clients so they are more available to you.
-
Time for You: We prioritize meaningful relationships over a high volume of associations.
-
Accessibility: You aren't just another number; our managers have the time to listen and act.
-
High-Level Commitment: We maintain a scale that allows us to stay personally involved in every detail.
TEN | Bigger Is Not Better
-
Large HOA management firms often struggle with responsiveness due to excessive workloads, making them less effective than dedicated, locally owned companies.
-
What boards and owners truly need is a management company that communicates promptly, delivers work on schedule, and provides seasoned, professional advice. You deserve a team that is courteous, active on-site, and diligent about rule enforcement and financial accuracy.
-
At many large firms, managers are spread thin, juggling more associations than they can realistically handle. This leads to delays and a lack of responsiveness. When it comes to community management, bigger is not better. By choosing a locally owned company like ours, you’ll receive personalized service and greater value in the long run.
Sincerely,
Charlie Mitchell, Founder
NAM Association Management, Inc.
(800) 811-0841
www.NeighborhoodAM.com
If you are interested in receiving a proposal for services for your Association, please contact our
general mailbox at NAM@Neighborhoodam.com or you may call toll free at (800) 811-0841 ext. 0.
